roofing services
(NEW/REPAIRS)

BUILDING MAINTENANCE & REPAIR SERVICES

MAJOR BUILDING WORKS & REFURBISHMENTS

ROOFING . GUTTERING . CONVERSIONS & EXTENSION

about us

conscientious and trustworthy

Wiffen & Sons have over 30 years’ experience
working within the roofing and construction industry.

Our Managing Director Andrew Wiffen started working in the
roofing industry at the age of 16. In 1986 he began working as an apprentice
roofer for his uncle's company in Essex whilst attending Erith College to study
for his City and Guilds in roofing on a Construction Industry Training scheme.

The Wiffen name is a trusted name in Essex as the family
started to offer roofing and construction services to the public in the 1950’s.

Andrew Wiffen comes from a long line of roofers and builders
and aims to continue this tradition with his sons. The Wiffen family is
important to Andrew and he knows that to keep up the good reputation that his
ancestors left behind he must continue to deliver work to the highest standard
with quality craftsmanship at highly competitive prices.

Our highly qualified team has extensive experience in all
aspects of the roofing & construction industry who meticulously carry out
high standards of work to deliver on time every time. They are friendly,
conscientious, reliable, methodical, and above all trust worthy.

all our work is fully guaranteed

For each job we provide a no quibble guarantee.

serving london and home counties

Based in Essex we can deliver projects from London to the Home Counties.

1950's

a trusted family name since 1950

SERVICES THROUGHOUT THE TRADE

Roofing Services (New/Repairs)

Slating & Tiling
Flat Roofing
Lead Work
Guttering
UPVC Fascias & Soffits

Major Building Works & Refurbishments

Extensions
Loft Conversions
Conservatories
Kitchen Installation
Bathroom Installation
Porches

Building Maintenance & Repair Services

Fencing & Gates
Gutter Cleaning
Electrics
Plumbing
Plastering
Painting
General Decorating
Unblocking Drains

letting MAINTENANCE services

We offer services to estate agents and letting agents. There is no job to big or to small. We are already working with Payne and Co and Keith Ashton.

customer reviews

"We were extremely pleased with our fascias, soffits and guttering installation. Wiffen & Sons offered a very helpful and professional service. We were so pleased with the results that we had them come back to renew our flat roof and plaster two bedrooms, a bathroom and our hall. We have received many compliments from friends and family about our new look home. My mum has had work done by Wiffen & Sons on my recommendation and she is just as pleased as we are."

Paul Bezant (Collier Row, Essex)

"I’m over the moon with my new brick utility room built by Wiffen & Sons. I have used other builders in the past but will continue to use Wiffen & Son as they didn’t turn my home into a building site. The lads are very tidy and clean up after themselves showing a huge respect for the home that they are working in. I had them back a few months later to lay a patio for me which I have had many compliments on."

Eddie Thompson (Ilford, Essex)

"I asked Mr. Wiffen , to fit a garden door on the entrance to my garden, also I wanted him to buy it as I don't have the time. Andrew came at a time that was convenient for me,  he not only fitted the door but actually made it which as it turns out is of better quality!  Cleared up after himself! All at a good price!"

June Walker (Dagenham, Essex)

"We recently moved into a property which required extensive renovation, including leaking/collapsed roofing. We put the work to tender and Wiffen & Sons came up with a comprehensive solution at a competitive price. We ended up doing more work than originally planned, which included internal & external work; new flat roofing, replacing soffits, facias, guttering, insulation and cladding, hacking off damp plaster and re-plastering, new ceiling boards and levelling the floor. The quality of work is first rate, but what we valued most of all was Andrew’s openness and flexibility. He and his team are friendly, polite and very hard working; they listened to our comments and concerns and applied the appropriate actions to achieve best results for us. They are trustworthy and reliable and we were reassured that our new home was in safe hands and the work would last for years to come. We would have no hesitation in recommending Wiffen & Sons."

Barbara and Trevor (London)

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COMPLAINTS POLICY

The business always endeavours to provide the best service. However, on rare occasions there may betimes where a customer may not be completely satisfied.To ensure the business can put things right for you, as soon as possible after the completion of theworks, please inspect the work to ensure everything has been carried out based on the contract termsand to the high standards the business aims to achieve.Please contact the business straight away with any concerns either by phone, email or write to us. Ifwriting, get proof of posting.

Business Complaint Procedure

On receipt of your complaint the business aims to respond within 5 days.The business will arrange a convenient date to come and view and/or remedy the situation within 28days.In the unlikely event the business is unable to resolve your complaint having exhausted the businesscomplaints procedure, it may be necessary to use another complaint service. Where the businesscannot resolve the complaint to your satisfaction and/or agree to the final resolution requestsconfirmed to us; and both parties agree a ‘deadlock’ has been reached, you can then escalate yourcomplaint.The business has access to an Alternative Dispute Resolution (ADR) service for our domesticinstallation, service, repair and maintenance contracts as part of the Which? Trusted TradersEndorsement. If you choose to you can refer your complaint to Which? Trusted Traders’ AlternativeDispute Resolution. You will need to contact Which? Trusted Traders on 0117 456 6031 who canexplain if you are eligible to use their Alternative Dispute Resolution.